Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Simpleplaine. The terms "we", "us", "our" and "Simpleplaine" refer to Simpleplaine.
Simpleplaine operates this online store and website, including all related content, products, features and services (collectively, the "Services"). Our store is powered by Shopify, which provides the technology used to operate our online store.
By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms of Service and our Privacy Policy.
Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our website or purchase our products.
SECTION 1 — ELIGIBILITY
By using our Services, you confirm that you are at least 18 years old or the age of legal majority in your jurisdiction, whichever is applicable.
You agree to provide accurate, complete and current information when placing an order or otherwise interacting with our store.
We reserve the right to refuse service, cancel orders, or restrict access to our Services where we reasonably believe that these Terms have been violated or that fraudulent or unlawful activity has occurred.
SECTION 2 — OUR PRODUCTS
We sell men's plain fitted T-shirts and related products displayed on our website.
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes and other product information are accurate. However, colors may appear differently depending on your device or screen settings.
Because our products are fulfilled through third-party suppliers, minor differences in product appearance, packaging or manufacturing may occur.
Product availability, descriptions, pricing and specifications may change at any time without notice.
SECTION 3 — ORDERS
When you place an order through our website, you are submitting a request to purchase the products selected by you.
An order is considered accepted once payment has been successfully processed and we have confirmed the order.
We reserve the right to refuse, limit or cancel any order for reasons including suspected fraud, incorrect pricing, product availability, payment issues, shipping restrictions, or other circumstances beyond our reasonable control.
Once an order has been placed and payment has been successfully processed, we generally do not accept cancellation requests.
Please carefully review your product selection, size, color and shipping information before completing your purchase.
If we cancel an order after payment has been received, you will be entitled to a refund of the amount paid for the cancelled order.
SECTION 4 — PRICES AND PAYMENT
All prices displayed on our website are subject to change without notice.
The price charged for your order will be the price displayed at the time your order is placed.
Payments are processed through Paystack. We accept eligible card payments through Paystack's payment system.
By submitting payment information, you confirm that you are authorized to use the payment method provided.
International customers may be charged in a currency supported by our payment setup, and their card issuer or financial institution may apply currency conversion or other charges.
Taxes, customs duties, import charges or other fees imposed by the destination country may be the responsibility of the customer where applicable.
SECTION 5 — SHIPPING AND DELIVERY
We ship products internationally, including to customers in the United States, Canada and other countries where delivery is available.
Our products are fulfilled and shipped through third-party suppliers. Because products may be shipped internationally, delivery times can vary depending on the destination, supplier processing time, shipping carrier, customs clearance and other circumstances.
Estimated delivery times are provided in our Shipping Policy and are estimates only, not guarantees.
We are not responsible for delays caused by shipping carriers, customs authorities, weather, public holidays, incorrect customer information, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply before the order can be resent.
SECTION 6 — RETURNS AND REFUNDS
Our returns and refunds are governed by our Refund Policy.
Unless otherwise stated in our Refund Policy, eligible return or refund requests must be submitted within 30 days of delivery.
Products must generally be unused, unworn and in their original condition to qualify for a return.
Certain products or circumstances may not be eligible for return or refund.
For full details regarding eligibility, return procedures and refunds, please review our Refund Policy.
SECTION 7 — THIRD-PARTY SERVICES
We may use third-party companies and services to operate our store, process payments, fulfill orders, ship products and provide other services.
These third parties may include payment processors, suppliers, fulfillment providers, shipping carriers and other service providers.
While we work with third-party providers that we believe are appropriate for our business, we are not responsible for failures, delays or errors caused solely by third-party services that are outside our reasonable control.
SECTION 8 — INTELLECTUAL PROPERTY
All content on our website, including our brand name, logo, text, graphics, images, product photographs, website design and other materials, is owned by or licensed to Simpleplaine unless otherwise stated.
You may not reproduce, copy, distribute, modify, sell, republish or commercially exploit our content without our prior written permission.
SECTION 9 — PROHIBITED USE
You agree not to use our website:
- For any unlawful or fraudulent purpose.
- To provide false or misleading information.
- To interfere with the operation or security of our website.
- To attempt to gain unauthorized access to our systems.
- To introduce viruses, malware or other harmful code.
- To infringe upon our intellectual property rights or the rights of others.
- To use automated systems or scraping tools to collect information from our website without our permission.
We reserve the right to restrict or terminate access to our Services if we believe these Terms have been violated.
SECTION 10 — ERRORS AND CHANGES
Our website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping charges or other information.
We reserve the right to correct errors, update information, change product availability or cancel orders affected by such errors.
If an order is cancelled because of an error, any payment received for that order will be refunded.
SECTION 11 — DISCLAIMER
To the fullest extent permitted by applicable law, our Services and products are provided on an "as available" basis.
We do not guarantee that our website will always be available, uninterrupted or completely error-free.
Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded under applicable law.
SECTION 12 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Simpleplaine shall not be liable for indirect, incidental, consequential or special losses arising from your use of our website or products.
Our liability will not be limited or excluded where applicable law does not permit such limitation or exclusion.
SECTION 13 — INDEMNIFICATION
You agree to indemnify and hold harmless Simpleplaine and its service providers from claims, losses or expenses arising from your violation of these Terms, your unlawful use of our Services, or your violation of the rights of another person.
SECTION 14 — GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, except where applicable consumer protection laws require otherwise.
SECTION 15 — CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The most current version will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
SECTION 16 — CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Simpleplaine
Email: diamonddhee424@gmail.com
Website: simpleplaine.com
Business address: Lagos, Nigeria